Touseef
Ahmed

I build AI systems and make them work inside real company infrastructure.

Lead AI Engineer at Wion AI. Enterprise IT at Nokia in Vimercate. Completing an MSc in Artificial Intelligence at Milano Bicocca in December 2026. Based in Milan.

The layers I work across. Most problems I solve sit between two of them. Pick one to see where I have done that work.

Work

2025 to now

Lead AI Engineer

Wion AI, remote

I lead model selection, orchestration design and deployment for the company's AI stack. Most of the work is multi agent systems built on OpenAI and Claude models, and deciding what ships by weighing answer quality against cost and latency.

  • Models and agents
  • Retrieval and data
  • APIs and integrations
  • Servers and network
2025 to now

IT Support Engineer, External OSS

Nokia, Vimercate

Enterprise IT for users in Italy, France and Switzerland. I work through Active Directory and access problems, DNS, VPN and certificate faults, and API issues on Nokia's AMS platform. When a fault is systemic I escalate it to engineering with the evidence, I manage vendors such as Lenovo, Dell, HP and Palo Alto Networks, and I contribute to internal LLM and machine learning work on incident data.

  • Models and agents
  • APIs and integrations
  • Identity and access
  • Servers and network
2025 to 2026

AI Researcher

Neurab Cognitive Recovery, Milan

I built a domain specific assistant for cognitive recovery, from dataset curation to deployment. I fine tuned small open source models, grounded every answer with a FAISS retrieval pipeline, and shipped it fully offline with no dependency on cloud APIs.

  • Models and agents
  • Retrieval and data
  • Servers and network
2024 to now

Independent engineer

My own practice, Milan

I scope, build and run software for clients under my own Italian VAT registration. That covers AI systems, web platforms and the infrastructure they run on.

  • Retrieval and data
  • APIs and integrations
  • Identity and access
  • Servers and network

What I work on

Models and agents

Choosing and fine tuning language models, designing multi agent workflows, prompt design, and evaluating output quality against cost and latency before anything ships.

OpenAI and Claude APIs, Hugging Face Transformers, MCP, Python

Retrieval and data

Retrieval augmented generation, embeddings and vector search, dataset curation, and the relational databases that sit underneath production systems.

FAISS, Sentence Transformers, PostgreSQL, MariaDB, SQL

APIs and integrations

Backend services and the integrations that connect AI to existing company systems, from modern REST and realtime APIs to older SOAP interfaces.

FastAPI, REST, SOAP, WebSocket, React

Identity and access

Directory services, role based access control, token authentication and certificates, so systems are secure and the right people see the right data.

Active Directory, RBAC, JWT, OAuth and SAML, TLS

Servers and network

Linux servers I deploy and harden myself, CI/CD on GitHub, and enterprise networking, including a running EVPN fabric lab.

Linux, Nginx, systemd, firewalls, DNS, VPN, Git

Background

I started in mechanical engineering and moved into AI and software. The engineering training still shapes how I work: understand the whole system, find the constraint, then fix that.

I am completing an MSc in Artificial Intelligence for Science and Technology at Università degli Studi di Milano Bicocca, and I hold mechanical engineering degrees from Anhui University of Science and Technology and Yunnan Technology and Business University.

Languages I speak
English fluently, Urdu and Punjabi natively, Italian and Chinese at B2.
Languages I write
Python, C++, SQL, Bash and PowerShell.
Open to
AI engineering roles in Milan, remote, or with relocation.

Contact

If you are hiring, or you have a system that needs AI working inside it, email is the quickest way to reach me.

info@touseefahmed.com